WordPress Support and Care Plans

It's Like Insurance For

We Care

Treating Your Site Like Ours

You're not just a customer in our eyes. We treat your site just like one of our own. When something needs to be done, we want it done right.

We Understand

Over 15 Years of Experience

To say we understand WordPress and blogging is an understatement. We understand what most WordPress users are trying to do and can provide you with great suggestions to get there.

We Manage

Managing WordPress Is An Art

It might be easy to setup WordPress, but it's not as easy to keep it updated, error free, and secure. That's what we do for you each and every day.

Our WordPress support plans are geared toward small, medium, and large WordPress site owners. Whether you are just starting, having been blogging for some time, or are just tired of the technical aspects of running a site, we are here.

We work very hard to provide every size business and website owner with individual recommendations based on what their site provides, where it’s hosted, and the goals you have for your website/business.

Please take a look at our FAQ page to answer any questions you might have about how we work and what we offer.

Don't Need Monthly Support? If you're not ready for a monthly plan yet, that's OK. We provide many services for anyone using a WordPress site. You can read more about all our services here.

What Our Plans Offer

We have created several plans to provide customers with the level of care and support they need for their WordPress site. We understand not everyone needs development time each month, but some need it. We also understand that some are just looking for the insurance we provide.

All of our WordPress support and care plans come with a set of core services listed below. Beyond these, you can look at our pricing table to see what extra you get in each plan.

Daily Backups

All plans come with daily, offsite backups powered by BlogVault. Backups are stored for 60 days and accessible at any time.

Uptime Monitoring

If your website is down, we will know it instantly. All sites are monitored to make sure they are up and running. A site down can cost money.

Managed Updates

With the power of flexibility come the need for updates. We will test and follow plugin, theme, and core updates to make sure they are safe.

Fast Support

We are known for our fast email support, so we extend it to anyone who uses us. If you are a monthly customer, you get priority.

Daily Security Scanning

What good is a website if it's filled with malware? We scan sites daily to make sure they are clean. If malware is found, it is cleaned out.

Access to Knowledge

We have been building and supporting WordPress sites for over 15 years. You can ask us questions to help get an idea of what you need.

What Our Customers Say

Our customers say we're

Highly Recommend iMark and Strongly Encourage all to have this service! You don't know you need this service til it's Crisis mode for many, like myself. Check out the service plans and protect your site! Think of it as your HMO or PPO for Websites n Blogs.

Kimberly Ann Elizabeth

Grayson and IMark Interactive have been absolutely wonderful, incredibly quick, and the pricing is great! I've received service for switching my domain to a new domain and a couple other odd jobs that have been done efficiently and without any problems. I've even had some of my seemingly goofy questions answered without judgement. Highly recommend!!!

Emily Brown

Grayson was absolutely dope. I mean I had an issue that I’d been dealing with for weeks and my hosting service pretty much rendered it impossible to fix. Grayson fixed it in a nanosecond. I’m pretty sure he is a wizard. If you’re looking for a tech solution, this is your guy! I will definitely seek his help again.

Katoyia Bellamy-Bey

Which Plan Works for You?

$ 27 Per Month

Core plan features
Email Support
No Jobs Included
Daily Security Scan
No Premium Plugins Included
No Premium Themes Included
5% Off Project Rate

$ 57 Per Month

Core plan features
Email Support
1 Small Job/month*
Daily Security Scan
Access to Premium Plugins*
Access to Premium Themes*
10% Off Project Rate

$ 77 Per Month

Core plan features
Email/Chat Support
5 Small Jobs/month*
Daily Security Scan
Access to Premium Plugins*
Access to Premium Themes*
15% Off Project Rate

Popular

$ 127 Per Month

Core plan features
Email/Chat Support
Unlimited Small Jobs/month*
Daily Security Scan
Access to Premium Plugins*
Access to Premium Themes*
20% Off Project Rate

$ 247 Per Month

Core plan features
Hourly Backups
Priority Email/Chat Support
Unlimited Small Jobs/month*
Daily Security Scan
Access to Premium Plugins*
Access to Premium Themes*
25% Off Project Rate
1 Hour Development Time

*What is a job? Jobs include anything 30 minutes or less. These often are CSS changes, theme fixes, feature additions, plugin setups, or third-party integrations, like Google Analytics. Jobs DO NOT roll over from month-to-month. If you don’t use the jobs, they are lost at the end of the month. Please take some time to read our FAQ for more information.

*Premium plugins include: WPRocket, Elementor Pro, Social Pug Pro, ConvertPro. These plugins are not automatically installed on any customer site. They must be requested via the ticket submission form.

*Premium themes include Genesis and child themes listed at StudioPress. Also includes Astra Pro.

Current regular price per job is $47 if you’re not a monthly customer.

*These prices are per domain. If you have more than one website that you’d like us to manage, please contact us for a custom quote.