Welcome to Your iMark Interactive Account
You can submit and see the tickets sent to us under the “Your Tickets” tab.
Please use this form to submit a ticket for assistance. You will receive a message if it was successfully submitted along with a followup from our ticket system with an automated response.
Here you can see your past tickets associated with this email address (the one you logged in with). This only shows the last 20 tickets submitted to us.
In response to the Coronavirus event, we understand when there is a strain on finances. If you are needing to cancel your monthly support, please contact us first, so we can discuss options with you to keep your site protected.
These are optional addons that are billed separately on your account. You do not have to use them, but we provide them for those who wish to add extra services to their monthly support subscription. You need to have an active monthly subscription plan with us to use these addons.
Real-time Backups – These are great for those who want to make sure all their data is backed up when they make them. Great for shops, busy blogs, or those who want extra security. Add Real-time Backups for $10/month
NitroPack.io Addon – NitroPack is a service built for keeping sites up to speed (literally). They charge $29/month when you buy directly with them, but they have teamed up with us to provide our monthly customers a big discount. You get the $29/month plan for only $9/month through us. We setup and support you when using it. Add NitroPack Addon for $9/month (Use the red button “Open a Ticket” on this page to put in a support ticket if you want to try out NitroPack before purchasing)
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