Our WordPress support plans are geared toward small, medium, and large WordPress site owners. Whether you are just starting, having been blogging for some time, or are just tired of the technical aspects of running a site, we are here.
We work very hard to provide every size business and website owner with individual recommendations based on what their site provides, where it’s hosted, and the goals you have for your website/business.
Please take a look at our FAQ page to answer any questions you might have about how we work and what we offer.
What Our WordPress Support Plans Offer
What Our Customers Say
We recommend you take a few moments to read through our in depth FAQ page that answers a lot of questions when working with us, but here are a few of the most common ones about our WordPress support plans.
Jobs are anything that can be done on your site that is 30 minutes or less. These can include setting up a plugin, incorporating tracking scripts, helping with a hosting issue, CSS edits, page edits, etc. You can always just contact us if you have questions about if what you need would be covered.
We are here to support your site, but we want to grow with you. We want to be your tech support, so adding a 3-month minimum insures this can happen. It takes some upfront time to look over your site and ensure it’s secure an up to date. If you need to cancel before the 3 months are up, you will be required to pay out the rest of the time.
Yes, we do. Please contact us with how many sites you have and we can get you a quote. The prices above reflect the price per WordPress site. If you have a sub-domain with WordPress installed on it, that is considered a second site.
Premium plugins include: premium caching options (multiple depending on situation), Social Rocket Pro, Elementor Pro, ConvertPro, Fluent Forms Pro, ThirstyAffiliates Pro, Kadence Blocks Pro, Kadence Pro, Kadence Conversion, and Advanced Custom Fields Pro. These plugins are not automatically installed on any customer site. They must be requested via the ticket submission form. Premium themes include GeneratePress, Kadence, Astra, Genesis themes from StudioPress.
Unfortunately no. We are not able to provide rollover credits for jobs you don’t use each month. They expire at the end of each month based on your billing cycle.