Shame on You Register.com!
December 7, 2009 
9 Comments
Register.com is a large domain registrar as well as a web hosting company. The offer many packages for web hosting, site development, ecommerce development, and more. We do not use this company, but were asked about them from a visitor that has used them. The visitor has had some problems with Register.com and their services and asked us what to do about it. Now we will not be getting into what can be done about it, but we will air what we found out when looking around.
While Register.com does offer web site hosting, we are looking at the do-it-yourself make a website feature. This is a basic plan for people that want to get into websites. The funny thing is that the quality of the software that they provide is no where close to the amount they charge and it is not even SEO friendly. This is our biggest issue because with all the competition out there and so many companies offering SEO ready website templates for their customers, Register.com does not, unless you want to pay an extra $20 a month for meta tag help and search engine submission. If you are a novice to the online world, this may look like a great deal. It is not, pretty much a large rip off that will provide you nothing but a thinning wallet. In this day and age, webmasters do not need to submit their sites to search engines, but rather need to get good quality links directed to their website. This is a more effective method. No matter what plan you get from Register.com, they should be providing software that has good quality url strings, alt tags in images, good image names, and better information for the new webmaster to gather when making their own website.
Another issue that we had has to deal with a specific situation that caught us off guard as we did not know that any reputable company would even do this any longer. The visitor that contacted us said that they purchased another domain through Register and then wanted it forwarded to the original domain. This is a simple request to say the least, but Register.com screwed it up. Instead of just doing a server-side redirect or simple domain forward, they inserted an iframe tag into the new domain so that the original website will show up. So now, this person has their original website on the original domain as well as the new domain, but just in an iframe. When we saw an iframe, we gasped for air. We do not see these used much anymore, but for the company to set it up for the customer was aggravating. A company as the size of Register.com should know that putting an iFrame on a website is a no-no, especially if you are supposed to be doing a domain forward. All we want to say is: Shame on you Register.com! You should know better than to provide these lackluster services and have people pay monthly for them. Unacceptable in our view!
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